The Frigat team knows exactly how to manage a beauty salon effectively. The approach is simple:
- Choose the right CRM;
- Install and configure the CRM;
- Analyze data to optimize costs and increase revenue.
Key Tasks of a Beauty Salon CRM

First, let’s understand why a beauty salon needs a CRM system. You’ll need a CRM that can handle at least the following basic tasks:
- Tracking and analyzing staff workload, scheduling appointments, and motivating employees based on KPI (Key Performance Indicator) results.
- Sending automated reminders, notifications, and collecting feedback.
- Distributing promotions, special offers, and launching loyalty programs.
- Consolidating leads from all sources into a single database, simplifying the assessment of marketing campaign effectiveness.
- Updating price lists, automating document flow, and generating reports (ROI, LTV).
- Managing inventory and receiving alerts for low stock of supplies and tools.
- Identifying underperforming services and expanding popular ones.
Of course, these aren’t the only tasks a beauty salon CRM can handle.
If you’d like to explore this further, check out our article: “TOP 7 business tasks CRM solves”.
How to Manage a Beauty Salon Efficiently: Specific CRM Examples

Many of our clients first ask which software to use for booking appointments to ensure nothing gets lost and everything is easily accessible. For this purpose, we recommend Pipedrive CRM. This system simplifies client management, automates calls, and allows real-time lead processing. We’ll teach you how to manage bookings and use Pipedrive effectively.
If you’re unsure how to handle client records in a beauty salon, integrating NetHunt can also help. What tasks does this type of CRM solve? Maintaining detailed client interaction histories, minimizing errors, improving service quality, and much more.
Selecting a CRM for a beauty salon involves many nuances. We’ve already helped dozens of clients with similar needs. The Frigat team understands the pain points of this business and offers proven, practical solutions. Everything is fast, transparent, and free of unpleasant surprises.