CRM support

Технічний супровід CRM
CRM technical support
CRM technical support

Frigat NET professionals can implement a CRM, and provide high-quality technical support to its users. You can turn to us if you need to:

  • Resolve technical issues and malfunctions quickly and effectively;
  • Refine and improve the system’s performance;
  • Develop software solutions and configure them for specific tasks;
  • Integrate with other products; and
  • Configure analytics and process basic business process metrics.

CRM support includes calls and video meetings with your team, remote support, and consultations on process automation, sales department scalability, and more.

What does CRM technical support give you?

We provide high-quality assistance immediately after a client’s request. You describe issues, and we solve them. Timely CRM support is aimed at:

  • Ensuring uninterrupted operation of the system;
  • Reducing the risks of serious failures;
  • Minimizing the costs of further maintenance;
  • Reducing the time and cost of solving issues; and
  • Determining priority areas for implementing IT solutions.

Our observations show that any customer relationship management system becomes less effective approximately six months to a year after launch because it accumulates user and technical errors that need to be eliminated. This is typical for the most reliable systems — Pipedrive, NetHunt, Uspacy, Google Workspace, Microsoft 365, etc. If your business processes have changed, CRM support will resolve these issues.

Advantages of CRM support from Frigat NET

  1. Our experts always start with an audit as it ensures 40% of the successful CRM implementation, operation, and support.
  2. We have paid and continue to pay special attention to automation issues. By the way, statistics show that 65% of all businesses in the world switch to CRM in the first 5 years of existence on the market.
  3. We provide technical support and consulting services exclusively in the Ukrainian language.
  4. We provide high-quality CRM training, and we do this almost all over the world — in Ukraine, Europe, other countries, and continents.

We offer reasonable prices for our services, and they depend primarily on the task nature and scale. Contact the Frigat NET representative and they will provide you with details on the company’s pricing policy and answer your questions.

CRM technical support

We will help you choose the optimal solution

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