CRM systems – “smart” tools of modern marketing. But without the human factor, none of them can work independently. FrigatNet conducts CRM training for different links in companies of any focus.
Why is CRM system training necessary?
The potential of any CRM system is revealed only when employees understand how to use its functionality correctly. Even the most advanced platforms remain “underused”. As a result, the owner and employees suffer, and customers go to competitors.
Gaining knowledge in customer relationship management allows the team to master not only the basic functions of CRM, but also to understand how to optimize sales processes, automate routine tasks, and analyze data to make more informed decisions. Therefore, it is better to send not just one representative from the team for training, but several at once.
Who are CRM courses relevant for?
CRM program training is a necessary skill today primarily for:
- Manager. The head of the company must certainly understand the basics of the CRM system. If you are a manager, it will be useful for you to master the correct setting of tasks for employees, learn how to control their implementation, work with reporting and other business processes.
- Administrator. Our CRM course has developed a program for in-depth study of CRM. After mastering the skills, a specialist will be able to solve even complex problems, as well as give recommendations and help their colleagues.
- Manager. As part of CRM training, the manager will master the skills of working with clients, receiving and processing orders, making payments, integrating accounting and warehouse services, and creating a sales funnel.
Why us?
FrigatNet is not only a training center for training CRM specialists, but also a team of experts who will implement an optimal customer relationship management system in your business. We conduct CRM marketing training based on popular Ukrainian systems, including Uspacy, Pipedrive и NetHunt.
We occupy a leading position in Ukraine for the following reasons:
- We have been working in our niche for over 10 years;
- We are official partners of the products we offer;
- We offer favorable rates for solutions and services.
We will do our best to present the material in an accessible way. We invite you to online or offline training at FrigatNet.
How much does CRM system training for staff cost?
The training cost depends on the number of employees, the chosen CRM platform, and the format – whether in-person or online. It also considers whether basic functionality training or advanced configuration is required. FrigatNet offers flexible pricing and training modules tailored to business needs. Both group training and individual coaching sessions with a trainer are available.
How quickly can employees master the CRM system?
The learning curve depends on the team’s skill level. Beginners can grasp basic functions within 1-2 days, especially with practical case studies and support. On average, full system proficiency takes up to one week. FrigatNet provides comprehensive support at all stages – from initial orientation to confident daily use of the CRM system.
What are the fundamentals of working with CRM?
Every CRM system operates on three core principles:
- Information centralization – all customer data, deals, and tasks are stored in a unified interface.
- Process automation – reduces manual work through templates, reminders, and triggers.
- Actionable analytics – intuitive reports and visualizations support data-driven decision making.
FrigatNet emphasizes ensuring employees don’t just know which buttons to click, but truly understand how the system helps achieve company objectives.
