Industry solutions

Industry-Specific Solutions for Business

FrigatNet offers industry-specific CRM systems for small and medium-sized businesses, as well as large corporations. With their help, you can automate key business processes, increase sales efficiency, and improve relationships with clients and partners.

We offer comprehensive solutions for hotels, resorts, wellness centers, beauty salons and hairdressers, as well as companies engaged in retail and wholesale trade, B2B sales, construction and renovation, farming, and the public sector.

Learn More About the Tasks Solved by Industry CRMs

Specialized industry solutions are powerful tools tailored to the specifics and needs of a particular business sector. They help solve a wide range of tasks across various domains — and do so very effectively.

Business Process Automation

CRM systems in business help manage tasks, process orders, keep contact records, and plan advertising and marketing campaigns with your industry’s specifics in mind.

• Real Estate, Construction, and Renovation. Realtors use CRM systems to automate property management, handle transactions, track viewings, and other important stages of the sales process—saving time on routine tasks and focusing more on client interactions. Builders and repair specialists use CRMs to create and coordinate estimates, track order statistics, and prepare reports for clients.
• Accounting Services. Choosing an industry-specific CRM means automating invoicing, tracking payments, managing reports, delegating tasks to employees, and much more.
• Online Schools and Course Sales. You can now simplify course registration, automate the distribution of educational materials, promptly notify about webinar dates, and track student performance—making the learning process more convenient and organized.

Increasing Sales Efficiency

Within the business process, CRMs optimize sales regardless of deal length or complexity. They allow you to analyze results and manage your sales department within a specific industry.

• B2B Sales. Track long sales cycles, manage sales funnels, analyze client interactions, forecast purchasing volumes, and increase conversion rates.
• Beauty Salons, Hairdressers, Healthcare Facilities. Manage staff schedules, automate client notifications, track procedure and room visit histories, consider individual preferences, increase repeat visits, and boost profits.
• Agricultural Sector and Farming. Keep statistics on tasks and sold goods, track the full sales cycle (from first contact to payment), improve service quality, and collaborate with dealers and suppliers.

Improving Customer Relations

Properly selected CRM systems are the best way to quickly and effectively address customer needs, ensuring higher service quality and stronger customer loyalty.

• Hotels and Resorts. Personalize guest offers, track their preferences, automatically send special deals and welcome emails, and increase the likelihood of repeat bookings.
• Retail. Collect data on consumer habits, create and launch promotions, manage loyalty programs, respond to feedback instantly, and strengthen client relationships.
• Public Sector. Track citizen requests, monitor project execution, manage tasks by deadlines and priorities, and handle documentation in a convenient workflow.

Optimizing Marketing Strategy

Specialized business management software tracks the effectiveness of promotional channels, personalizes communication, and helps attract new customers.

• Any Business Sector. This is a great way to analyze lead sources, segment your client base for mailings and automate them, assess advertising campaign ROI, and maximize your marketing investments.

Proven Effectiveness and Principles of Solution Selection

Numerous studies confirm that implementing a CRM has a direct impact on business performance. For example, the American company IBM found that the adoption of modern CRM systems:

• increases company productivity by 50%;
• boosts sales growth by 65%;
• improves client communication by 74%;
• reduces overall labor costs by 40%.

When selecting and implementing digital business solutions, we always consider the industry specifics and client goals. We don’t just install off-the-shelf software — we execute this multi-stage process step by step:

• We develop a technical specification. We create an automation plan, determine what reports are needed, and who will use the system.
• We visualize processes in Miro. We draw the current workflow diagram and design the future one to clearly demonstrate the benefits of the changes.
• We implement the project step by step. We carry it out in phases — from setup and staff training to integration with other technologies and automation. Each stage is approved by you.

We have been specializing in business process automation and digital transformation for over 10 years. We know exactly how to configure systems to drive your business success. We always plan for future scalability and tool expansion. Rest assured, your CRM won’t become outdated in a year or two — it will support growth and any changes.

FrigatNet provides a full range of services for CRM technical support and maintenance on favorable terms, ensuring uninterrupted and effective business operations.