In 2025, in Western countries, 91% of companies with 10+ employees use CRM systems to automate business processes, simplify customer communication, and increase sales. In Ukraine, this figure is significantly lower, but every year, more representatives of large, medium, and small businesses show interest in CRM adoption.
As demand creates supply, popular Ukrainian CRMs are now available on the market. In terms of quality and functionality, they are on par with foreign counterparts, and even outperform them in adapting to local business conditions — which is why choosing Ukrainian industry-specific solutions is the better option.
Ukrainian Alternatives to Bitrix24 and amoCRM
On June 1, 2023, the business management service Bitrix24 ceased operations in Ukraine. It was replaced by the innovative platform Uspacy CRM — a Ukrainian analog of “Bitrix.” Uspacy CRM offers:
- Integration with social networks, email services, website builders, and automation tools.
- Compatibility with messengers and telephony from major Ukrainian telecom providers.
- A Ukrainian-language interface and seamless interaction with the country’s largest marketplaces (Rozetka, Allo, Prom, etc.).
The Ukrainian customer data management system NetHunt CRM, as an alternative to amoCRM, is another excellent choice. NetHunt CRM:
- Easily integrates with LinkedIn and streamlines lead generation.
- Enables centralized management of segmented customer databases and tracks customer actions.
- Provides real-time access to system data via smartphone or other devices.
Here, you have Ukrainian alternatives to Bitrix24 and amoCRM that can be seamlessly integrated into your business processes.
Why Migrating to NetHunt CRM or Uspacy CRM Is the Right Decision?
Many potential users rightly ask: “Which CRM complies with the Ukrainian Law ‘On Personal Data Protection’?” Both mentioned systems guarantee data security, restrict access to confidential information based on employee roles, and integrate with other security systems. This means your customer database remains fully under control.
Other reasons to switch to NetHunt CRM or Uspacy CRM include:
- Ukrainian-language support. No need to explain business processes or communicate with support in English or other languages.
- Local integrations. Uspacy works with Rozetka, Prom.ua, Instagram, and E-chat, while NetHunt integrates with Gmail, Make, and LinkedIn — covering 90% of SMB needs, from team performance tracking to sales growth.
- Scalability. These CRMs can be deployed in a 3-person company and easily scaled up to 50+ employees without system replacement.
- Affordable pricing. Ukrainian cloud solutions are 25–40% cheaper than Western ones, with no compromise in reliability, flexibility, or speed.
Interested in other niche-specific business solutions in Ukraine? Check out another insightful article on the Frigat NET blog: “Top 6 CRM Systems”. We hope you’ll find it useful too.
