TOP 6 CRM systems

CRM systems are effective solutions for interacting with customers and saving time. There are a number of products on the Ukrainian market, which are focused on different business areas. FrigatNet experts have compiled a top list of the best CRM systems.

Uspacy

This system is often compared to the well-known Bitrix. Both experts and users agree that the Uspacy integration satisfies even more needs. Firstly, Uspacy has more detailed analytics, which makes it possible to monitor the advertising campaign’s effectiveness and customer feedback. Secondly, it has more functions, like setting up integrations with telephony, email, messengers, and social media. What is important for Ukrainian businesses is that it supports integration with the largest marketplaces, including Prom, Kasta, Rozetka, and Allo. The system is based on the microservice architecture. It is the flexibility of independent components and the availability of applications for Android/iOS that allows you to adapt the product to any business area.

Pipedrive

It is one of the most popular CRM systems targeted at a wide audience — small and medium-sized businesses, and large and highly specialized companies. The Pipedrive integration is an ideal option for startups. The user-friendly interface allows you to see the stage of a specific deal. The customizable reporting function — by revenue forecast, conversions, or deal effectiveness — is convenient for both beginners and large enterprises. You can even work with it on a smartphone.

NetHunt

NetHunt is an ideal option both for small and medium-sized businesses. This is one of the best CRM programs for sales departments, as it supports integration with LinkedIn, which makes it easier to find leads. Marketing and service business professionals will also appreciate the system’s capabilities, as they can segment the customer base, work with the target audience in a targeted manner, integrate VoIP telephony and Telegram, and monitor the path of leads to sales from any sources and directly from Gmail. Those who value access to the system “here and now” will be attracted by the availability of smartphone applications.

Creatio

The capabilities of this CRM system are unlimited, as the developer offers many ready-made modules for various industries — systemic and developing companies, businesses with complex processes, and large enterprises. It has more than 290 ready-made connectors.

Sitniks

If you are looking for a CRM system for the goods-selling business, Sitniks may suit you. The solution has already integrated the inventory of goods from all sales channels and automatically performs their fiscalization. You can distribute chats between managers and track lead sources. Another benefit is the availability of a program with access for employees.

Odoo

This CRM system is quite simple. The user can configure e-mail mailings, integrate with popular Ukrainian services, or use a website builder. Also, users are attracted by the availability of integration with payment systems. Odoo is generally suitable for sales, marketing, procurement, and even warehouse accounting.