Future technologies continue to penetrate into all areas of human life. And the business is first of all. Imagine how convenient it would be to have a digital assistant that helps to solve current tasks and keeps each employee informed of the main points discussed at meetings. In order not to lose anything important, integrate Copilot. We will tell you more about how to use this tool in Microsoft Teams.
What is Copilot?
So, Copilot is a multifunctional AI-based business solution designed for Microsoft 365 users with automation capabilities for Word, Excel, PowerPoint, Outlook, and even Teams.
The innovation is based on OpenAI’s expertise in large language models (LLMs). It is trained on huge amounts of code data, which results in the formation of patterns, understanding of the programming language, and predicting the next logical steps in the code.
First of all, you need to implement Microsoft 365, that is, have a licensed version. After that, you can use the Teams desktop version or web client.
How will Microsoft’s artificial intelligence help automate business processes in Teams?
After integrating Copilot, the team will open up new horizons of business process automation, allowing for increased productivity and reduced routine workloads. This tool is focused on effective time management, facilitating communication, and data analysis.
Useful features are revealed in practical capabilities that are integrated directly into daily tasks. So, the main capabilities of Copilot’s artificial intelligence are as follows:
- Meeting recording — this feature is used to automatically create meeting summaries. Here’s a simple example: if a marketing campaign planning is discussed during a conference, Copilot records the main points, notes key decisions, and highlights actions that need to be taken. After the meeting, all participants receive ready-made summaries, so the need for manual recording is resolved by itself.
- Personal requests to Copilot — thanks to artificial intelligence, users can ask questions (even intricate ones). They will get an answer based on the analyzed data.
- Requests for creating summaries, for example, an employee is late for a meeting. They can simply request a meeting summary, and Copilot will prepare the appropriate information for them. Thus, they will not miss anything important and will be able to immediately join the discussion.
- Additional functionality, for example, customer service departments will use integration with CRM. A manager can view important information on their contacts, requests, and actions in the system directly in Teams. This integration will also be useful for viewing and updating CRM records during a meeting, summarizing, suggesting additional actions, and creating tasks that can be stored in CRM systems directly from Microsoft Teams.
This is a basic functionality that is useful daily for businesses where there is teamwork, regardless of the industry. No one will have any questions about how to create a meeting in Teams as you can create a new session in Microsoft Teams at any time with one click.
FrigatNet IT integrator can help you optimize your business by selecting effective software and cloud solutions for it. We also provide server maintenance, data security protection, and other services that make up comprehensive outsourcing.
