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Inboost implementation

Inboost implementation — Frigat
Inboost client requests by stage

Inboost — a sales and customer service platform for messengers

Inboost is a Ukrainian platform for talking to customers and marketing in messengers and on your website. Messages from Viber, Telegram, Messenger, Instagram and your website chat arrive in one inbox. A chatbot answers routine questions, each client moves through the funnel, and the whole conversation is saved in the CRM.

Managers work with every conversation in one place instead of switching between apps. Routine replies, reminders and broadcasts go out automatically.

Who Inboost is for

Small and medium-sized businesses that get many similar requests and close deals quickly. Inboost has ready-made solutions for clinics, veterinary centres, HR and recruitment. Frigat is an official Inboost partner: we set the platform up for your processes, connect it to your CRM and train your team.

What Frigat’s implementation includes

  • Implementation and setup: we set up chatbots, funnels, broadcasts and a single inbox around your processes.
  • CRM integration: we connect Inboost to Pipedrive, Uspacy and other systems via API.
  • Inboost licences: as an official partner, we arrange a subscription sized to your client base.
  • Training and support: we teach your managers to use the system and help after launch.

Get a free consultation

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Inboost features

Chatbots in four messengers

Build scenarios in a visual editor for Viber, Telegram, Messenger and Instagram. The bot answers routine questions and takes requests around the clock.

Single inbox for managers

Conversations from messengers and your website chat sit in one interface. Add as many managers to the chat as you need.

Website chat widget

Visitors write right on your website, and the message lands in the same place as every other conversation.

CRM and funnels

The client’s full history is stored in their card. Deals move through sales and service funnels.

Broadcasts and loyalty

Messenger broadcasts go out automatically or at a scheduled time. You can split clients into segments and run loyalty programmes.

Integrations

Ready-made connections to Pipedrive, Uspacy, ClickUp and Make. Any other system with an open API or webhooks can be connected too.

Stages of cooperation
with us

Consultation

We find out what the solution needs to fix: what gets in your way today, which processes will improve and how your team’s work will change. The more we learn at the start, the more precise the implementation.

Obtaining a product demo

We always offer a free demo of the CRM or another product. You explore its features, and the system can be set up for your business and connected to your other services right away.

Product testing

We test performance, security, integrations and other capabilities. This stage decides whether the system will work the way you need, so we give it special attention.

Payment for services

We offer good rates on products and implementation services. We calculate the project cost, and you can pay in a convenient way, for example by bank transfer.

Inboost interface

Chatbot builder Inboost chatbot builder Single conversation inbox Inboost single conversation inbox Client card and funnel Inboost client card and funnel

We will help you choose the optimal solution

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Inboost pricing

Inboost licence

The price depends on the size of your client base: from 1,000 to 1,000,000 clients. Every plan includes the same platform features.

  • Chatbots for Viber, Telegram, Messenger, Instagram
  • Website chat widget
  • CRM and funnels
  • Broadcasts and segmentation
  • Loyalty programmes
  • As many managers in chat as you need
Sized to your base

We will calculate the exact price from your number of clients

Turnkey implementation

The Frigat team sets up the platform and connects it to your CRM.

  • Review of your processes and scenarios
  • Chatbot and funnel setup
  • Connecting channels and website chat
  • Integration with your CRM
  • Manager training
Custom

Depends on the number of scenarios and integrations

Support

We help after launch: change scenarios, set up new broadcasts and answer questions.

  • Scenario improvements
  • Setting up new broadcasts
  • Consultations for managers
  • Integration checks
Custom

Depends on your workload

Which messengers does Inboost support?

Viber, Telegram, Messenger and Instagram. There is also a chat widget for your website. All requests arrive in one inbox.

How long does Inboost implementation take?

10–14 days on average. The exact timeline depends on the number of scenarios and integrations: we will name it once we have reviewed your processes.

Does Inboost integrate with CRM systems?

Yes. Inboost has ready-made integrations with Pipedrive, Uspacy, ClickUp and Make; other systems connect via an open API or webhooks. Frigat will set up the integration with your CRM.

How much does Inboost cost?

The licence price depends on the size of your client base (from 1,000 to 1,000,000 clients), and the implementation price on the scope of work. Leave a request and we will calculate both.

Where is client data stored?

Data is stored on external servers and backed up regularly.

Why implement Inboost with Frigat

Inboost implementation with Frigat

With Inboost, your team can:

  • ✓ reply to clients in any messenger from one inbox;
  • ✓ hand routine questions to a chatbot that works around the clock without a manager;
  • ✓ never lose a request: each one goes into the CRM together with the conversation history;
  • ✓ bring clients back with broadcasts and loyalty programmes;
  • ✓ see which funnel stage every client is at.

Why Frigat:

  • ✓ We are an official Inboost partner and will help with the licence and setup.
  • ✓ We implement Pipedrive and Uspacy, and Inboost connects to both out of the box, so messengers and CRM work as one system. See our CRM implementations in the Pipedrive for Embeauty and Uspacy for NGO Litay case studies.
  • ✓ We train your managers and help after launch.

Frigat Net is an IT systems integrator with more than 10 years of experience. Book a consultation and we will show you how Inboost will work in your business.

Contact us

We can answer all your questions and help you choose the best solution for your business.

Ukraine
Odesa, 25 Lesi Ukrainky (Gagarina) Ave., office 217/2
+380 73 936 9942 info@frigat.net
Slovenská republika 🇪🇺
Bratislava-Rača, Pekná cesta 2459/19 83152
+421 91 135 4210 info@frigat.net
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